Contact Us

Use the form on the right to contact us.

 

Unit 502, 857 Beatty Street
Vancouver, BC
Canada

At Palmer And Sons we make all of our leather pieces with only our own hands here in Vancouver, Canada.  My son Jack, and myself design, prototype and produce each piece one at a time from start to finish. We construct only a handful of these limited designs each week using traditional methods, heritage materials and vintage tools.  Our aim is to bring you objects that are timeless and peaceful in their principles.  Our English heritage hopefully shows through in our designs.  We hope you enjoy our limited issue leather designs, we feel they speak to a slower, calmer, and more enjoyable mode of life.

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Terms & Conditions

This outlines of Terms & Conditions, please read it prior to ordering.

 

We endeavour to provide a beautiful, unique, handmade product to you.  Be that a bag, cuff, belt or case.  We honestly do our utmost to make our work of the highest quality and dealings of the highest integrity. Our aim in setting up Palmer And Sons is to deal with everyone; customers, suppliers, advertisers, editors etc. as fairly and honestly as possible. In three years we have had less than 1% returns due to displeasure or fault.  We advise any prospective customer to email us and chat about their needs or concerns prior to making a purchase.   We would hope to reach agreement with a customer by using just common sense and decency before the customer need delve into anything mentioned below.  So if you have any issues whatsoever prior, during, or after your purchase then please email us at once  nik@palmerandsons.ca

THIS INFO IS IMPORTANT TO YOU, PLEASE ENSURE YOU READ IT ALL.

 Orders

All orders are for made-to-order items.  Buyers will be notified of approximate shipping date vie email however the shipping date is typically between 2-8 weeks after the order is submitted for normal orders, and for orders with further customisation shipping will be agreed via email. 

Handmade

All items are handmade one at a time, as such materials, colors, finish, hardware etc may change, this is part of the pleasure of owning something handmade and unique rather than mass produced.  We as designers reserve the right to make changes to the designs as we see fit in order to enhance the design continually throughout it’s lifespan.  

Custom

Any item ordered with customisation, including but not limited to Bespoke work, non standard leather colors, additional belts or straps or handles, modification of dimensions, custom linings, customers name or initials, additional pockets, or any other customisation or any combination of the above is non refundable other than due to faulty construction or incorrect functionality.